Privacy Policy
Your privacy matters to us. This policy explains how we handle your data when you use our budget reporting platform.
Last Updated: March 15, 2025At linkfeedstream, we're committed to protecting your personal information. This isn't just about legal compliance—it's about building trust with everyone who uses our platform.
We've structured this policy to be as straightforward as possible. You'll find clear explanations of what data we collect, why we need it, and how we keep it secure. If something's unclear, reach out to us directly.
This policy applies to all users of linkfeedstream.com and our budget reporting services, whether you're in Taiwan or accessing our platform from elsewhere.
Information We Collect
Data You Provide Directly
When you create an account or use our services, you share information with us voluntarily. Here's what that typically includes:
- Your name and email address when registering for an account
- Company information if you're setting up a business account
- Payment details for subscription services (processed securely through our payment providers)
- Budget data and financial reports you upload to our platform
- Communications you send to our support team
- Preferences and settings you configure within your account
Automatically Collected Information
Like most online services, we collect certain technical information automatically when you use our platform. This helps us keep things running smoothly and improve the user experience.
| Data Type | What We Collect | Purpose |
|---|---|---|
| Device Information | Browser type, operating system, device identifiers | Platform optimization and compatibility |
| Usage Data | Pages visited, features used, time spent on platform | Service improvement and feature development |
| Log Data | IP address, access times, error logs | Security monitoring and technical troubleshooting |
| Cookies | Session identifiers, preference tokens | Authentication and personalized experience |
How We Use Your Information
We use the data we collect for specific, practical purposes. Nothing gets used without a good reason, and we never sell your personal information to third parties.
- Service Delivery: Your account information and budget data allow us to provide the reporting tools you signed up for. Without this data, we couldn't process your reports or save your preferences.
- Platform Improvement: Usage patterns help us understand which features work well and which need refinement. If everyone struggles with a particular tool, we need to know about it.
- Communication: We'll send you service updates, respond to support requests, and occasionally share relevant product announcements. You can opt out of marketing emails anytime.
- Security and Fraud Prevention: Log data and access patterns help us detect unusual activity and protect your account from unauthorized access.
- Legal Compliance: Taiwan's Personal Data Protection Act requires us to maintain certain records and implement specific safeguards for financial data.
- Analytics and Research: Aggregated, anonymized data helps us understand broader trends and make informed decisions about platform development.
Important Note on Financial Data
Your budget reports and financial information are encrypted both in transit and at rest. We treat this data with extra care and only access it when necessary for technical support or service maintenance—and only with your explicit permission.
Your Rights and Control
You have substantial control over your personal data. These aren't just theoretical rights—we've built tools to make them practical and accessible.
Access Your Data
Request a complete copy of the personal information we hold about you. We'll provide it in a readable format within 30 days.
Correct Information
Update or correct any inaccurate data in your account. Most information can be edited directly through your account settings.
Delete Your Account
Request complete deletion of your account and associated data. We'll permanently remove everything within 60 days, except what we're legally required to retain.
Export Your Data
Download your budget reports and account information in standard file formats. Your data isn't locked into our platform.
Object to Processing
Opt out of certain data uses, particularly for marketing purposes or non-essential analytics.
Restrict Processing
Request temporary limitations on how we use your data while we address concerns or disputes.
How to Exercise Your Rights
Send requests to [email protected] with "Data Rights Request" in the subject line. We'll verify your identity and respond within 30 days. If you're not satisfied with our response, you have the right to file a complaint with Taiwan's National Development Council.
Data Sharing and Third Parties
We don't sell your data. Period. But we do work with certain service providers who help us run the platform. Here's the complete picture of who might access your information and why.
Service Providers We Work With
- Cloud Infrastructure: Our platform runs on secure cloud servers. These providers host your data but can't access it without encryption keys.
- Payment Processors: When you subscribe to our service, payment information goes directly to our payment provider. We never see your full credit card details.
- Email Services: We use email service providers to send account notifications and respond to support requests.
- Analytics Tools: Basic usage analytics help us understand how people use the platform. We've configured these tools to respect privacy and avoid tracking across other websites.
- Customer Support Software: Support conversations are stored in our help desk system so we can provide consistent assistance.
All third-party providers sign data processing agreements that require them to protect your information and use it only for the specific purposes we've authorized.
When We Must Disclose Information
There are limited circumstances where we're legally required to share data:
- Valid legal requests from Taiwan authorities with proper documentation
- Court orders or subpoenas that meet legal standards
- Situations where we believe disclosure is necessary to prevent harm or protect safety
- Business transfers (acquisitions or mergers), though your rights would remain protected
We'll notify you about legal requests unless prohibited by law or if notification would undermine the request's purpose.
Security Measures
Protecting your financial data is non-negotiable. We've implemented multiple layers of security to keep your information safe.
Technical Safeguards
- Encryption: All data transfers use TLS 1.3 encryption. Stored data is encrypted using AES-256 standards.
- Access Controls: Employee access to user data is strictly limited based on job requirements. All access is logged and monitored.
- Authentication: We support two-factor authentication and enforce strong password requirements.
- Regular Audits: Our systems undergo quarterly security assessments and penetration testing.
- Backup Systems: Encrypted backups are stored in geographically separate locations with restricted access.
- Monitoring: Automated systems watch for suspicious activity and potential security threats around the clock.
Organizational Practices
Our team receives regular privacy and security training. We maintain an incident response plan and would notify affected users within 72 hours of discovering any data breach, as required by Taiwan law.
Your Role in Security
Strong security requires partnership. Use unique passwords, enable two-factor authentication, and keep your contact information current. Log out when using shared devices, and contact us immediately if you notice anything suspicious in your account.
Data Retention and Deletion
We keep your information only as long as necessary for legitimate business purposes or legal requirements. Here's what that means in practice.
Active Accounts
While your account is active, we retain all data necessary to provide our services. You can delete specific reports or information anytime through your account dashboard.
Inactive Accounts
If your account remains inactive for 24 months, we'll send reminder emails before deleting non-essential data. Critical account information stays for legal compliance, but your budget reports and detailed usage data get removed.
Deleted Accounts
When you delete your account, we immediately stop using your data for any business purposes. Complete deletion happens within 60 days, though we may retain minimal information (like transaction records) for up to seven years to comply with Taiwan's tax and financial regulations.
Backup Systems
Deleted data persists in encrypted backups for up to 90 days before permanent removal. These backups exist solely for disaster recovery and can't be accessed for normal business operations.
International Data Transfers
Our primary servers are located in data centers that comply with international security standards. If you access our platform from outside Taiwan, your data may be processed in other locations where we or our service providers operate.
Any international transfers comply with applicable data protection laws. We use standard contractual clauses and other legal mechanisms to maintain appropriate safeguards for your information.
Cookies and Tracking
Our platform uses cookies and similar technologies for essential functions and optional features. You can control cookie preferences through your browser settings.
Essential Cookies
These cookies are necessary for basic platform functionality—authentication, security, and maintaining your session. The platform won't work properly without them.
Functional Cookies
These remember your preferences and settings. Disabling them means you'll need to reconfigure preferences each time you visit.
Analytics Cookies
We use these to understand how people use our platform. They're helpful for improvement but not essential. You can opt out through your account settings.
Children's Privacy
Our platform is designed for business use and not intended for anyone under 18. We don't knowingly collect information from children. If we discover we've accidentally collected data from someone under 18, we'll delete it immediately.
If you're a parent or guardian who believes your child has provided us with personal information, contact us right away at [email protected].
Changes to This Policy
We'll update this policy occasionally to reflect changes in our practices or legal requirements. Significant changes will be announced through email and a notice on our platform at least 30 days before they take effect.
The "Last Updated" date at the top of this page shows when we most recently revised the policy. We maintain an archive of previous versions—contact us if you'd like to review earlier policy versions.
Continuing to use our platform after changes take effect means you accept the updated policy. If you disagree with changes, you can close your account before they become effective.
Contact Information
Questions or Concerns?
We're here to help. Reach out if you have questions about this policy, want to exercise your data rights, or have privacy concerns.